Order procedure

Order Procedure - MSI TECHNOLOGY

Thank you for choosing MSI TECHNOLOGY for your technology needs. To ensure a smooth and seamless shopping experience, please follow the steps below to place an order with us:

1. Browse Our Website

  • Visit our website at msitechnology.com.bd.
  • Use the search bar or navigation menus to explore our wide range of products, including laptops, desktops, accessories, and more.
  • Click on a product to view detailed information, specifications, and images.

2. Select the Product

  • Once you have chosen a product, select the quantity and any options (such as color, size, or model) if applicable.
  • Click the "Add to Cart" button to include the product in your shopping cart.

3. Review Your Cart

  • After adding products to your cart, click on the shopping cart icon at the top-right corner of the website.
  • Review your selected items, quantities, and prices.
  • Make any necessary changes, such as adjusting quantities or removing items.
  • Click "Proceed to Checkout" when you are ready to finalize your order.

4. Provide Shipping Information

  • If you are a new customer, you will need to create an account or proceed as a guest.
  • If you are a returning customer, log in with your email and password.
  • Enter your shipping address details accurately, including the city, area, and contact number for delivery.

5. Select a Delivery Option

  • Choose your preferred delivery method from the available options, such as Standard Delivery or Express Delivery.
  • Delivery charges, if applicable, will be displayed based on the location and product specifications.
  • If you prefer, you can also opt for store pickup from one of our stores.

6. Payment Method

  • Select a payment method:
    • Cash on Delivery (COD): Available for eligible products in selected regions.
    • Online Payment: Pay securely using bKash, Nagad, bank transfer, or credit/debit cards.
    • For international orders, follow the instructions to submit card details securely as required.
  • If your order requires partial payment, you will be notified during the checkout process.

7. Confirm Order

  • Review your order details, including products, quantities, delivery address, and payment method.
  • Click "Place Order" to confirm.
  • Once your order is placed, you will receive a confirmation SMS or email with your order number and tracking details.

8. Order Processing

  • After confirmation, your order will be processed, and you will receive updates regarding the order status via SMS or email.
  • For store pickup orders, you will be notified when the product is ready for collection.
  • If advance payment is required, the order will be processed upon payment confirmation.

9. Tracking Your Order

  • You can track your order status through your account on our website.
  • Updates will be provided for order dispatch and delivery status.

10. Receive Your Order

  • Upon delivery, please inspect the package for any signs of damage or tampering before accepting it.
  • If you notice any issues, please refuse the delivery and contact our customer support team immediately at support@msitechnology.com.bd.

11. Post-Delivery Support

  • If you have any issues or need assistance with your order after delivery, such as product setup or warranty claims, please reach out to our customer support team.

Important Notes:

  • Orders placed after 12 PM may be processed the next business day.
  • During special campaigns or holiday seasons, order processing times may be extended due to high demand.
  • For any queries related to ordering, please contact us at:

We aim to provide you with the best shopping experience and ensure timely delivery of your products. Thank you for choosing MSI TECHNOLOGY!